Helping you navigate complexity and achieve transformational change.
Facilitator, coach, culture change specialist
Does this resonate?
You’ve got a team of capable people, but… somehow they’re not pulling together and achieving their full collective potential, and it’s not as enjoyable as it could be.
You’ve got a significant change agenda to drive, but… there’s something in your culture or team capabilities slowing you down.
You’re highly skilled and experienced, but… there’s so much complexity and ambiguity to navigate, you’re starting to feel overwhelmed.
Are you seeking to unlock the full potential of your team, culture and organisation to achieve your goals?
I help leaders, teams and organisations across financial services, government, education, professional services, construction and manufacturing, healthcare and not-for-profit sectors.
My professional background includes:
customer insights in a boutique consulting firm for blue-chip clients
a decade of change management and leadership in a major bank
program management, innovation and culture change in a large health insurer
organisational development and transformation in local government
leading high-performing and diverse teams, direct and virtual, in-person and remotely
running my own business.
My commercial acumen, interpersonal skills, agility and positive energy combine to create quality sustainable outcomes for you.
I deliver maximum value in complex environments and am passionate about helping people thrive while achieving quality outcomes.
Tailored solutions to meet your needs
Executive coaching
Expanding your personal leadership perspective and options, by kindly and courageously challenging your thinking.
Compassionately helping you hold yourself accountable to progress.
Cultivating your own continuous learning to help you grow into the next best version of yourself.
Facilitation
Helping your team have the critical candid conversations to accelerate your effectiveness and unleash your collective potential.
Building your leaders’ skills and confidence to lead empowered teams and navigate change and complexity, in a way that honours their experience, integrates new habits and bridges hybrid working.
Culture change specialist
Creating clarity about how your culture is helping or hindering you to deliver on your strategy.
Developing options to build adaptive capacity into your culture through capability initiatives and ways of working, drawing on systems-thinking and adult development approaches.
Helping you align and galvanise your leaders to play their role proactively in shaping your culture and delivering your strategy.
Credentials
Certified Organisational Coach, Institute of Executive Coaching and Leadership
Certificate of Entrepreneurship and Innovation, Stanford University
Adaptive Cultures accredited practitioner: a 12-month experiential program in culture transformation methodologies and adaptive leadership
Certification in Vertical Development for Coaches with the Vertical Development Institute
Trained in Global Leadership Profile (vertical development)
Certified ProSci Change Management practitioner
Bachelor degrees in Business Management, French and International Relations, University of Queensland
Trained in Growth Edge coaching (adult development) with Cultivating Leadership
I’m an avid life-long learner who draws on all my skills and experiences to customise solutions for you and with you.
What my clients say
Facilitation
“Jacqui’s facilitation style was beautifully understated, yet impactful. She orchestrated events seamlessly, leaving us with a sense of purpose and direction. Follow-up coaching and support reinforced our commitment to growth.”
“Jacqui brings compassion, wisdom, knowledge and much-appreciated humour to her work with us. She conveys high expectations and makes us work hard! Sessions with Jacqui are intense, often challenging, sometimes provocative, but always productive.”
“Thanks so much Jacqui for facilitating the event which has been enormously helpful to our team building and gaining clarity on our purpose and ways of working within and across teams!”
Coaching
“Jacqui was professional, warm and energising… Her use of pace and silence… was powerful and very effective to illicit deeper insight and consideration.”
“I found you convincing, confident and competent, which really helped me unpack the issue and order my thinking.”
Culture & change specialist
“Jacqui has been exactly what we needed. She has worked with the executive team and broader leadership team to help us focus on our values and culture. She quickly developed a deep understanding of our work and this has allowed her to expertly guide our discussion, decision-making and action. She has an enviable lightness of touch and an impressive depth of knowledge. She feels like part of our team – a partner who is truly committed to our success.”
“I’ve always appreciated your warmth, genuine and passionate approach, as well as your razor sharp mind.”
Shall we begin?
Connect
Meet over a virtual or in-person coffee so I can understand your context and needs.
Define
We determine and agree together how best I can help you achieve your goals.
Engage
Once we're clear and aligned, we get into the work and start accelerating your progress!
Reflect
We debrief, evaluate and iterate or embed as needed so you create real momentum.